C3 LeadsC3 Leads
Refund and Cancellation Policy
Last updated 31 August 2026
Short version: before we start, you get your money back. After we start, you don't, because the work is already done. Details below.
30-Day Local Visibility Sprint, $997
- The sprint may be cancelled for a full refund before work begins.
- Once auditing, research, drafting, implementation or fulfilment begins, the sprint fee is nonrefundable.
Work begins after payment, completed intake, and manager access. If you want to cancel, email cole@aigrowthagency.io before that point and we'll refund the full $997.
Monthly management, $697 per month
- You may cancel monthly management before your next billing date. You won't be billed again.
- A billing period that has already started is not refunded retroactively.
- You keep the service through the end of the period you've paid for.
Annual management, $6,970 per year
- Annual-plan refund requests will be reviewed individually. Any approved refund may be reduced by the value of services already performed, work in progress, committed third-party costs, and other nonrecoverable expenses.
- Cancelling stops the next annual renewal.
How to cancel
Email cole@aigrowthagency.io from the address on the account, or call (215) 645-2514. Put "cancellation" in the subject line. We'll confirm in writing, and we'll tell you what to expect on billing.
How refunds are paid
Approved refunds go back to the original payment method through Stripe. Timing after that depends on your bank or card issuer.
Chargebacks
If something's wrong, email us first. Most billing questions get solved the same day. Opening a dispute before contacting us just slows the resolution down for both of us.
Your legal rights
Nothing in this policy limits any rights you have that cannot legally be waived.
Questions
AI Growth Agency LLC, operating C3 Leads
Attn: Cole Quigley
30 S 15th St Ste 1550 PMB 391602, Philadelphia, PA 19102
cole@aigrowthagency.io
(215) 645-2514